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Terms of Service

Last updated: March 22, 2026

Welcome to Magnetly. By accessing or using our platform, operated by Cydonia Technologies Ltd ("we," "us," or "our"), you agree to be bound by these Terms of Service. Please read them carefully before using the Platform.

1. Definitions

  • "Platform" refers to the Magnetly website, software, and all associated services.
  • "Creator" refers to any user who registers an account and builds a store or lead magnet on the Platform.
  • "Subscriber" or "Lead" refers to any individual who provides their information through a Creator's lead magnet.
  • "Customer" refers to any individual who accesses a Creator's store or purchases their digital products or bookings.
  • "Digital Products" refers to any files, links, videos, newsletters, or downloadable content hosted by a Creator.
  • "User Content" refers to all information, text, images, files, and data uploaded or generated by a user on the Platform.

2. The Service & Our Role

Magnetly provides a specialised software-as-a-service (SaaS) platform that enables creators to build lead magnet landing pages, grow their audience, and sell digital products or services. Cydonia Technologies Ltd is not a merchant, broker, or agent.

Any transaction for Digital Products, bookings, or subscriptions through a Creator's store is a direct contract between that Creator and their Customer. We do not participate in, nor are we responsible for, the fulfilment, quality, or legality of those transactions. We provide the infrastructure; you are responsible for the content and relationships flowing through it.

3. Accounts & Eligibility

To use Magnetly as a Creator, you must be at least 18 years of age and have the legal capacity to enter into a binding contract. You are responsible for:

  • Providing accurate, current, and complete information during registration.
  • Maintaining the security and confidentiality of your account credentials.
  • All activity that occurs under your account.
  • Notifying us immediately of any suspected unauthorised use of your account at hello@magnetly.store.

4. Subscription Plans, Payments & Fees

Magnetly offers the following plans:

  • Free Plan: Limited to 2 lead magnets. No access to video, newsletter, or booking features.
  • Grow Plan: Unlocks additional magnet types and audience tools. Billed monthly or annually.
  • Scale Plan: Includes all Grow features plus the booking and calendar sync features. Billed monthly or annually.

Recurring Billing: Paid plans are billed on a recurring basis. By subscribing, you authorise us to charge your payment method via Stripe for the initial fee and all subsequent renewal fees until you cancel.

Cancellations: You may cancel at any time through your account settings. Your access will remain active until the end of the current billing period. No partial refunds are issued for unused time.

No Refunds: To the maximum extent permitted by applicable law, all fees are non-refundable. If you are located in the EU/EEA, your statutory consumer rights, including any applicable cooling-off period, are not affected by this clause.

Price Changes: We reserve the right to modify our pricing with at least 30 days' notice. Continued use of the Platform after a price change constitutes acceptance of the new pricing.

Taxes: You are responsible for all applicable sales, use, and value-added taxes related to your use of the Platform and any sales or bookings you make through it.

5. Booking & Calendar Features (Scale Plan)

The Scale Plan includes the ability to offer paid or free booking sessions and connect your Google Calendar. By using these features, you agree that:

  • You are solely responsible for managing your availability, honouring bookings, and communicating with Customers.
  • Any payment collected for a booking is a direct transaction between you and your Customer processed via Stripe. We are not a party to that transaction.
  • You must comply with all applicable consumer protection laws regarding cancellations, refunds, and rescheduling of paid bookings.
  • We access your Google Calendar solely to read/write availability and booking events. We do not access any other calendar data.
  • You may disconnect your Google Calendar at any time from your account settings, which immediately revokes our access.

6. Creator Obligations & Lead Data (GDPR)

When you use Magnetly to capture Leads (names and email addresses from your audience), you are the Data Controller of that lead data under the GDPR and other applicable data protection laws. We act as your Data Processor. As a Creator, you are solely responsible for:

  • Ensuring you have a lawful basis (e.g., consent) for collecting and processing your Leads' personal data.
  • Publishing a clear and accurate privacy notice on your store informing your audience how their data will be used.
  • Honouring your Leads' data subject rights (access, deletion, portability, etc.) under applicable law.
  • Not using lead data for purposes beyond those disclosed to your audience.
  • Complying with all applicable email marketing regulations (e.g., CAN-SPAM, PECR, GDPR) when contacting your leads.

By using the Platform to capture lead data, you agree to our Data Processing terms, which are incorporated into these Terms by reference.

7. Intellectual Property Rights

Our Property: Cydonia Technologies Ltd retains all rights to the Magnetly name, logo, software, and design. You may not copy, modify, or reverse-engineer any part of the Platform.

Your Property: You retain full ownership of all User Content you upload. By using the Platform, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, and display your content solely for the purpose of operating and providing the Platform to you.

8. AI Technology & Content Generation

Magnetly provides AI-driven tools to assist with content optimisation and suggestions. You agree that:

  • AI outputs are generated by automated systems and provided "as is" without any warranty of accuracy or fitness for purpose.
  • You are solely responsible for reviewing, verifying, and approving any AI-generated content before publishing it.
  • We are not liable for any errors, inaccuracies, or copyright issues arising from AI-generated outputs.

9. Content Moderation

All User Content submitted to the Platform — including text, images, and files — is subject to automated moderation using third-party AI services to detect policy violations. This process is designed to protect our users and the integrity of the Platform. We reserve the right to remove content that violates our Acceptable Use Policy with or without notice where reasonably necessary.

10. Acceptable Use Policy

You may not use Magnetly for any illegal purposes or to distribute:

  • Sexually explicit or pornographic material.
  • Content that promotes hate speech, violence, or discrimination based on protected characteristics.
  • Malware, viruses, or any code intended to harm the Platform or its users.
  • Intellectual property that you do not have the legal right to distribute.
  • Misleading, fraudulent, or deceptive content.
  • Unsolicited commercial communications (spam).

11. Indemnification

You agree to indemnify and hold harmless Cydonia Technologies Ltd, its directors, officers, and employees from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) any content you host or publish on the Platform; or (d) your violation of any third party's rights, including the rights of your Leads or Customers.

12. Disclaimer of Warranties

The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Cydonia Technologies Ltd disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

  • Any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • That the Platform will be uninterrupted, timely, secure, or error-free.
  • That any content, including AI-generated outputs, will be accurate, reliable, or complete.

We do not guarantee that the Platform will be available at all times. We may suspend or restrict access for maintenance, updates, security, or operational reasons. You use the Platform at your own risk.

13. Limitation of Liability

Under no circumstances shall Cydonia Technologies Ltd be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of revenue, loss of data, or loss of goodwill. Our total aggregate liability for any claim arising out of or relating to these Terms shall not exceed the greater of (a) the total fees paid by you to us in the six (6) months preceding the claim, or (b) £100 GBP.

14. Termination

We reserve the right to suspend or terminate your account at our sole discretion, with immediate effect where reasonably necessary (including for security, legal compliance, or policy violations), if we believe you have violated these Terms or are engaged in conduct that harms the Platform, other users, or third parties. Where circumstances allow, we will endeavour to provide reasonable notice before taking such action. Upon termination, all licences granted by us cease immediately. You may terminate your account at any time through your account settings or by contacting us.

15. Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to internet outages, third-party cloud provider failures, cyberattacks, natural disasters, acts of government, or other circumstances outside our reasonable control. In such events, we will take reasonable steps to restore the Platform as soon as practicable.

16. Assignment

You may not assign, transfer, or sublicence your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to any affiliate, successor, or acquirer of our business or assets without your consent. These Terms remain binding on any such assignee.

17. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after that date constitutes acceptance of the updated Terms.

18. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of London, England. If you are a consumer located in the EU, you may also have the right to access dispute resolution through your local courts or the EU Online Dispute Resolution platform.

19. Contact Us

If you have any questions about these Terms, please contact us at:

Magnetly / Cydonia Technologies Ltd
124 City Road, London, England, EC1V 2NX
Email: hello@magnetly.store